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Klaviyo email marketing

Emails & SMS
Built for Repeat Revenue

We design, build, and manage the Klaviyo retention systems that turn one-time buyers into repeat customers.

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Klaviyo & Shopify.
CXL & Foundr Certified.

A full-service retention partner

Strategy and execution
all under one roof

List Growth & Pop-Up Strategy

We build and manage the on-site tools that turn more of your traffic into owned, addressable subscribers.

Campaign & Calendar Management

We manage the full campaign calendar — from creative and copywriting to scheduling and performance analysis.

Lifecycle Automation & Flows

We map the full customer journey and build the automated flows that guide buyers from first purchase to brand loyalty.

Segmentation & Dynamic Content

Smart segmentation that delivers the right message to the right customer at the right time. Every time.

Deliverability & List Health

Clean lists, strong sender reputation, and proactive deliverability management so your emails hit the inbox.

Subscription & Loyalty Programs

We integrate and manage the retention programs that create your most valuable, highest-LTV customer cohorts.

Tech Stack Integration

We ensure Klaviyo works seamlessly with the rest of your stack — from loyalty tools to subscription platforms.

Reporting That Moves the Needle

We track the metrics that matter: revenue, LTV, and repeat purchase rate — not just opens and clicks.

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Result

Building retention
from the ground up

We built Ela Lane from launch — using Klaviyo to turn first-time buyers into a loyal, repeat-purchase community. Email became the brand's highest-performing revenue channel.

35%+

Email-Attributed Revenue Share

Consistently maintained

2x

Repeat Purchase Rate vs.
Industry Average

Across the full customer lifecycle

Case Study

The ela lane story: from launch to loyalty

We didn't just run the marketing for Ela Lane — we built the brand from the ground up. We used Klaviyo to turn initial buyers into a loyal community, driving a 35%+ email-attributed revenue share and a repeat purchase rate that outpaces the industry average.

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Tech Stack

Tools don’t create retention. System do.

Klaviyo

The backbone of every retention system we build. We use it to orchestrate the full customer lifecycle, from first purchase to repeat buyer.

Alia

We use Alia to power smarter on-site subscriber capture and loyalty experiences that feed directly into your Klaviyo system.

Recharge

We use Recharge to build and manage subscription programs that create predictable recurring revenue and keep your best customers coming back automatically.

Yotpo

We integrate Yotpo to power loyalty programs, reviews, and referrals — turning your highest-value customers into a compounding retention asset.

Questions

Still have
Questions

Do I need to be on Shopify to work with you?
We strongly prefer Shopify and Shopify Plus because that's where we've spent 7+ years and where the integrations are cleanest. We'll work with WooCommerce or BigCommerce on the email side only, but we won't touch the storefront on those platforms.
Most brands see a measurable revenue lift inside 30 days — that's typically when the rebuilt welcome series and cart abandon flow start producing. The full system (all flows, segmentation, deliverability) takes 60–90 days to mature.
Sending the same campaign to the entire list. It tanks deliverability, trains subscribers to ignore you, and burns the list inside 18 months. The fix is RFM segmentation and dynamic content — both of which we set up in the first 30 days.
Yes. Copy, design, mobile preview, and QA are all in scope. We use Figma for design and your brand guidelines as the foundation. If you don’t have brand guidelines, we'll build a lightweight email-specific style guide first.
We can still work with you, but we'll likely focus the engagement on flows + list growth rather than campaign volume. Below 5K subscribers, the math usually doesn’t work for a full retainer — start with the audit instead.
Cheaper than a full-service agency (typically $8K–$15K/mo for our scope), more expensive than a freelancer ($1.5K–$3K/mo). The difference is execution velocity, founder access, and our refusal to scale past 8 clients.
Tanvir leads strategy, audit, copy direction, and account ownership. We bring in vetted contractors for design execution and front-end implementation under his direct review. You’ll never get bumped to a junior.
Email-attributed revenue, flow revenue, campaign revenue, list growth rate, repeat purchase rate, and revenue per recipient. We do not report on opens or clicks as primary KPIs — they don't pay the bills.
Yes. Most deliverability issues come from sending to unengaged segments, missing DKIM/DMARC setup, or ignoring sunset rules. We diagnose in the first week and the fix is usually live within 14 days.
Yes — we run Postscript or Klaviyo SMS as part of the retention engine when it makes sense for your audience. SMS is included in the retainer at no extra cost; you only pay platform fees.
Month-to-month with 15 days’ written notice. No long-term contract, no minimum beyond month one, no cancellation fees. If we’re not earning the retainer, you should leave — and we’d rather you do that than stay unhappy. On exit, we hand over full Slack history, all flow exports, all creative files, and a 30- day handover window to whoever comes next. No lock-in, no IP games.

Because there is no sales rep. Tanvir takes every discovery call. If we’re not a fit, he’ll tell you in the first 10 minutes and recommend someone who is.

Your Platform. Our Klaviyo.

Retention built for
any eCommerce stack

Book a free 30-minute strategy call. We'll audit your Klaviyo setup, identify the gaps, and show you exactly where your next revenue gains are.

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Services

Klaviyo Email Marketing

We design, build, and manage the Klaviyo retention systems that turn one-time buyers into repeat customers.

Shopify Custom Development

We design, build, and optimise Shopify & Shopify Plus stores engineered for conversion, built to scale, and designed to convert more of your visitors into customers.